Policies





| Policies |
AvailabilityIf available goods will be dispatched on the day of finalising your order. Occasionally we temporarily run out of stock in popular items and sizes. If this is the case we will contact you and tell you when the item will be available. You will then have the option of placing the item on back order to be sent as soon as it arrives. oooh Baby Sportswear GuaranteeAt oooh Baby Sportswear we are proud to offer the highest quality garments at reasonable prices. We are committed to making sure you are totally satisfied with our garments and our service. If for any reason you are not completely satisfied with your choice of colour, style, size etc we will be happy to either replace the item or refund your money. Easy ExchangeShould you wish to exchange an item, please return the garment along with the proof of purchase, within 7 days (14 days for International customers). The garment must be unworn, unwashed, and must have all tags attached. Upon receipt we will process your reorder within 24 hours. Easy Refund
Should you prefer to have a refund, please return the garment and proof of purchase, within 7 days (14 days for International customers). The garment must be unworn, unwashed, and must have all tags attached. Upon receipt we will re-credit your original method of payment, excluding delivery charges (unless goods are faulty or not as ordered). PRIVACY STATEMENTIn order to demonstrate our firm commitment to privacy, oooh Baby Sportswear has developed a Privacy Statement. Our sites, order forms and mailing lists require users to give us contact information and details personal to our users. This information is used to get in touch with customers when necessary, or to bill the user for products and services. The demographic and profile data which is collected at our site is used to tailor our visitors experience at our site, showing our visitors content that we think will be relevant and interesting, and displaying this content according to the preferences of our visitors. We are conscious of the sensitivity of the information under our control and we take great care to ensure that this information is not lost or misused. |